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Items marked "Oversized Ships via Truck" DO NOT SHIP FREE & we will contact you with shipping rate.
Items marked "Oversized Ships via Truck" DO NOT SHIP FREE & we will contact you with shipping rate.

Privacy policy

At Times Square Lighting, your privacy is important to us. We are committed to keeping any personal information you provide secure, confidential, and used responsibly. This Privacy Policy explains what information we collect, how we use it, the circumstances under which we may share it, and your rights regarding your personal data. By using our website or services, you agree to the practices described in this policy.

Data Collection

When you interact with our website, request information, or place an order, we may collect certain types of personal information. The information we collect includes:

  • Contact Information: Such as your name, email address, phone number, and mailing address. This information is collected when you submit inquiries, sign up for newsletters, or place orders.
  • Technical Information: Including your IP address, browser type, device type, and operating system, which help us ensure website functionality, prevent fraud, and improve the user experience.
  • Cookies and Tracking Data: We use cookies and similar technologies to understand how visitors use our site, track website performance, and provide customized content. Cookies may also be used for remarketing purposes to show relevant ads on other websites, including Google Display Network.
  • Payment Information: When you make a purchase, we collect payment details such as credit card information, billing address, and transaction history. This information is handled securely through our payment processors.

We do not knowingly collect information from children under 13. If we discover that such information has been inadvertently collected, we promptly delete it from our records.

How We Use Your Information

The information we collect serves several purposes, primarily to provide you with a seamless experience and maintain high-quality service. These purposes include:

  • Processing Orders and Transactions: Your contact, billing, and shipping information are used to fulfill orders, process payments, and manage delivery with our trusted carriers.
  • Customer Support and Communication: We may use your contact information to respond to questions, provide updates on orders, and notify you about important changes to our services or policies.
  • Marketing and Promotions: If you have opted in, we may send newsletters, promotions, and other communications to inform you about new products, services, and events.
  • Website Analytics and Improvements: Technical data and cookies help us analyze website performance, measure visitor engagement, and enhance the overall user experience.
  • Security and Fraud Prevention: Information such as IP addresses and device data helps us protect against unauthorized activity and maintain the security of our website and systems.

By using our website, you consent to these uses, provided they comply with applicable privacy laws.

Third-Party Sharing

Times Square Lighting works with trusted third-party providers to deliver products and services efficiently. These third parties include:

  • Payment Processors: Securely handle all financial transactions, ensuring that your payment information is protected.
  • Shipping Carriers: Facilitate the delivery of products to your location and handle any shipping-related concerns.
  • Analytics and Marketing Tools: Including Google Analytics, which tracks visitor behavior on our website to improve performance and provide relevant content.
  • E-Commerce Platforms: If applicable, platforms such as Shopify may be used to manage online sales and order processing.

We do not sell or rent your personal information to third parties for marketing purposes. Any sharing of your data is limited to the specific purposes described above and is always handled in accordance with applicable privacy regulations.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes maintaining records for:

  • Order fulfillment and delivery verification
  • Customer service and support
  • Legal and tax compliance
  • Marketing communications for those who have opted in

When data is no longer required, we securely delete or anonymize it to protect your privacy.

Compliance with Privacy Regulations

Times Square Lighting is committed to complying with privacy laws in the regions where we operate. This includes:

  • GDPR (General Data Protection Regulation): For customers in the European Union, you have the right to access, correct, or request deletion of your personal data, as well as the right to withdraw consent at any time.
  • CCPA (California Consumer Privacy Act): For customers in California, you may request information about the personal data we collect, the purposes for which it is used, and any third parties with whom it is shared. You also have the right to opt out of the sale of personal information, though Times Square Lighting does not sell personal data.

We implement procedures to ensure these rights are respected and responded to promptly.

Cookies and Online Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and provide better service. These tools allow us to:

  • Remember your preferences and login information
  • Analyze website traffic and usage patterns
  • Deliver targeted marketing and advertising relevant to your interests

You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

Your Rights and Choices

You have the right to manage your personal information and how it is used. These rights include:

  • Opting out of marketing communications
  • Requesting access to the personal information we hold about you
  • Requesting correction or deletion of your personal data
  • Withdrawing consent for processing where applicable

To exercise any of these rights, please contact us using the information below.

Security of Your Information

Times Square Lighting takes the security of your personal information seriously. We maintain physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, or modification. While no system is completely secure, we strive to use industry best practices to protect your information.

Contact Information

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

  • Times Square Lighting Co., Inc.
  • 5 Holt Drive
  • Stony Point, NY 10980
  • Email: [admin@tslight.com](mailto:admin@tslight.com)
  • Phone: (845) 947-3034

We are committed to responding to all privacy inquiries promptly and transparently.

By using the Times Square Lighting website, you acknowledge and agree to the terms of this Privacy Policy. We reserve the right to update this policy at any time, and any changes will be posted on our website. Your continued use of the site constitutes acceptance of any updates or modifications.